RemoteFull-time$52,000/yr + benefits Employer partner
Remote Customer Success Associate
Brightpath Software
Remote Full-time Posted 3 days ago
Verified SMN employer partner. Commits to flexible scheduling and fair pay.
About this role
Support small business customers by email and video. Four weeks of paid training, with a laptop provided. Flexible start times between 8 and 10am.
Schedule note: Flexible start between 8 and 10am so getting kids to school stays protected.
What you'll do
- Onboard new customers and guide them through setup by email and video
- Troubleshoot account issues and escalate bugs to the product team
- Track customer health and flag accounts that need extra support
What they're looking for
- Strong written communication and a calm, patient approach
- Reliable home internet and a quiet workspace during core hours
- No degree required; four weeks of paid training cover the product end to end